Under the law you have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost if you do not have insurance or if you do not seek to file a claim with your insurance.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost if you do not have insurance or if you do not seek to file a claim with your insurance.
As of January 1, 2022, under Section 2799B-6 of the Public Health Service Act, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
Initial Evaluation Online (60 min): $175
Individual Therapy Online (45 min): $150
Initial Evaluation Online (60 min): $250
Couple Therapy Online (60 min): $200
You will be able to fill out the electronic intake paperwork after you schedule your appointment through our client portal.
When you email, please specify the location of your appointment (Norfolk, online in VA, or online in NC) and the name of the therapist.
Your fee is billed at the end of each session. We accept cash, checks, all major credit cards, FHA, and Flexible Savings Accounts. Payment can be made through our client portal.
The Benefit Of Privacy
Insurance companies have numerous people examining your files at various stages: people who authorize payment, track your progress, and audit psychotherapy practices. By not involving your insurance company, your private information stays in our office, except under specific circumstances which are outlined in our Practice Policy and discussed in your first session.
The Benefit Of Protection
In order for insurance to reimburse your treatment, you will receive a mental health diagnosis that goes in your permanent medical record. This diagnosis constitutes a “pre-existing condition” that may be disqualify you from benefits in the future or otherwise interfere with coverage if you change plans. Once you have used health insurance for mental healthcare, you also must to disclose your treatment history if you apply for life insurance and in certain other circumstances, such as service in the military.
Co-Pay and Deductibles
Co-pays/deductibles are billed at the end of each session. We accept cash, checks, all major credit cards, FHA, and Flexible Savings Accounts.
Check the "Meet Our Therapists" Page
To see what insurance plans our therapists are already credentialed with, click the Meet the Therapists button below.
For the insurance providers that we are not credentialed with, we can give you a detailed receipt you can use to file a claim if your insurance plan offers coverage.
Always confirm with your provider what is and is not covered. More on that below.
Always Check with Your Provider
Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for psychotherapy services.
We recommend asking these questions to your insurance provider to help determine your rates and benefits:
- Does my health insurance plan include mental health benefits?
- Do I have a deductible? If so, what is it, and have I met it yet?
- Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
- Do I need written approval from my primary care physician in order for services to be covered?
- Do you need prior authorization?
- Do you cover online therapy? (Most do, but it’s important to check.)
No-show appointments and appointments cancelled less than 48 hours prior will be billed at the full rate of the session.
Monday appointments must be cancelled on the Friday prior to your appointment.
If you arrive late, we will meet for the remainder of the scheduled session. If you are more than 15 minutes late and we haven’t heard from you, we will assume you are not coming, and we may then be unavailable for the session.