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See rates for the therapists in your area.
Be sure to read our payment and insurance policies below.
You will be able to fill out the electronic intake paperwork after you schedule your appointment through our client portal.
When you email, please specify the location of your appointment (Norfolk, online in VA, or online in NC) and the name of the therapist.
Your fee is billed at the end of each session. We accept cash, checks, all major credit cards, FHA, and Flexible Savings Accounts. Payment can be made through our client portal.
The Benefit Of Privacy
Insurance companies have numerous people examining your files at various stages: people who authorize payment, track your progress, and audit psychotherapy practices. By not involving your insurance company, your private information stays in our office, except under specific circumstances which are outlined in our Practice Policy and discussed in your first session.
The Benefit Of Protection
In order for insurance to reimburse your treatment, you will receive a mental health diagnosis that goes in your permanent medical record. This diagnosis constitutes a “pre-existing condition” that may be disqualify you from benefits in the future or otherwise interfere with coverage if you change plans. Once you have used health insurance for mental healthcare, you also must to disclose your treatment history if you apply for life insurance and in certain other circumstances, such as service in the military.
Always Check with Your Provider
Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for psychotherapy services.
We recommend asking these questions to your insurance provider to help determine your benefits:
- Does my health insurance plan include mental health benefits?
- Do I have a deductible? If so, what is it, and have I met it yet?
- Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
- Do I need written approval from my primary care physician in order for services to be covered?
- Do you need prior authorization?
- Do you cover online therapy? (Most do, but it’s important to check.)
Co-Pay and Deductibles
Co-pays/deductibles are billed at the end of each session. We accept cash, checks, all major credit cards, FHA, and Flexible Savings Accounts.
We take most insurances for individual counseling. Couple therapy is not covered by insurance.
For the insurance providers that we are not credentialed with, we can give you a detailed receipt you can use to file a claim.
No-show appointments and appointments cancelled less than 48 hours prior will be billed at the full rate of the session.
Monday appointments must be cancelled on the Friday prior to your appointment.
If you arrive late, we will meet for the remainder of the scheduled session. If you are more than 15 minutes late and we haven’t heard from you, we will assume you are not coming, and we may then be unavailable for the session.
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